Sorry Dell, you want to continue to employ either incompetent or outright lying customer service staff who tell you your order is cancelled and then don’t really cancel it, you’re going to get badmouthed on blogs. When a customer calls you and says they want their order cancelled (especially when you say an item is in stock and then email saying shipment has been delayed a WEEK) YOU CANCEL THEIR ORDER.

I should have looked at the ResellerRatings for Dell before making the stupid mistake of ordering from them, but no, I had to try and save a few bucks from the wonderful NewEgg which has never given me a single problem. I won’t ever make that mistake again.

[Digg] [del.icio.us] [Technorati] [Google] [StumbleUpon]

Comments are closed.