So, being a lover of the concept of FIOS, I decided to forego my satellite internet service and try one of their bundles. “It’s a no brainer”, I thought. How could they screw this up on me? Ha ha ha, I am so naive.
Well, the service works great: high speed internet access, check. Nice TV channel selection and picture quality, check. Easy online account management to pay your bill online, BZZZZZZZZZZZZZZZZT.
Here’s where the fun starts. Verizon.com is where you primarily login to see your bill, so you might assume you could, you know, pay your bill there. Hah. I’ve been trying to ay my bill for weeks and all it says is:
Our bill payment page is being improved at the moment. To pay your bill now, please sign in to www.verizon.net.
Sure, I can do that! Oh, wait, I dont know my password cause I never use that site! Sure, whatever, pasword reset request, insane password strength requirements, good to go right? of course not. Trying to pay my bill there, I’m greeted with:
Because you have a bill that combines Verizon services, we need to direct you to the My Account Sign In page on Verizon.com to make your payment.
You seeing the problem here? Yeah. So, I know, I’ll email them and let them know their online payment system is totally fucked, I’ll just click on the “Contact Us” link at the top of the page and…
Server Error in ‘/residential’ Application.
Runtime Error
Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.
Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a “web.config” configuration file located in the root directory of the current web application. This <customErrors> tag should then have its “mode” attribute set to “Off”.
Verizon, you suuuuuuuuuuuuuuuuuuck!